Update Ftm For Mac
SYNC UPDATE - FIRST GREEN - JUNE 9 @ 5:10 pm (This Post was updated at 3:20 am EST June 10). The first green weather status in a good long while arrived at 4:11pm EST) and lasted about 45 minutes. We can see that thousands of users took advantage of even that brief period to sync, and with a very high percentage of success. There was a second green period last evening that lasted for an hour and 35 minutes.
Meanwhile it’s green again right now as I’m writing this (it went to green status about thirty minutes ago), and hope this one will last even longer. Note that if the status turns Red while you are syncing you should restore from a backup. Even if it tells you the sync completed successfully.
Also please remember that as soon as there is even the smallest interruption in the connection between FTM and Ancestry from our monitoring system, it will go back to orange again for at least two hours. As previously reported we do expect to have 2-3 interruptions a day on average until all Ancestry updating has been completed. We will keep you posted here and on our support site. In the meantime check out the FAQ on our return to green below and the steps for you to follow in the green sync window. You’ll find both if you scroll below. SYNC UPDATE - WE HAVE GREEN, HOUSTON - JUNE 9 4:11 PM First green weather status in a good long while has arrived.
Enjoy the syncing, folks. And please, please do read all the instructions in the green weather status window which I’ve copied below. Green window: WELCOME BACK TO GREEN! Ancestry's updates are nearly complete and our test engineers confirm it's now safe to sync. Please follow the steps below: - 1. MAKE A MANUAL BACKUP - EVERY TIME Do yourself a favor and do a manual back up of your trees every time you sync, download or upload them. For instructions click here for Windows or here for Mac.
FIRST SYNC CAN TAKE A WHILE If you haven't synced your tree in a while, it can take a very, very long time the first time back. Please be patient as you can. Your second sync will be back to normal speed.
CONSIDER UPDATING TO 23.1 We recommend updating to the latest version of FTM 2017, version 23.1, especially if you are experiencing any issues. Go to and search for “23.1” for more information on this free update. READ OUR FAQ - 'RETURN TO GREEN' We have prepared a Q&A on the return to green weather status. It answers many commonly asked questions. Go to and enter “FAQ” in the search field.
REPORT ANY ISSUES TO LIVE CHAT If you experience any issues while syncing, please report them to us at Live Chat right away. Go to and enter 'live chat' in the search field. SYNC UPDATE - AUTOMATIC STATUS RESUMED - WORKING AS DESIGNED.
About three hours ago (noon BOSTON time) we resumed automatic weather reporting (removing the automatic orange state we’d set) so the weather system is now working as it’s supposed to. It will turn the status green as soon as there are no interruptions in connections for two hours. That as you can all see hasn’t happened yet.
Since my post five hours ago, there has been something of a small sync storm and you may have noticed a number of red status appearances. Prior to my post there had been just one interruption in the previous eight hours. Since my announcement there have been several in a row, some of them significant. So no green at the moment means that the system is working as designed to keep your trees safe. Meanwhile, the worst of that storm seems to be over so we might still see some green this afternoon.
But if not, there’s nothing wrong with the weather reporting system. It’s the weather that’s bad. The system is working as designed. As my grandmother liked to say: Man plans and God laughs. I should have said “hopefully” going green later today.:-) Stay tuned. We’ll keep you posted here and on our support site. FREE UPDATE HAS ARRIVED!.
READ THIS FIRST. Besides the usual 'always back up first' advice, here are two things to know about the free Update to FTM 2017 version 23.1:. This is not a required update. While we recommend it for all users, if you are happy with the build you have and want to stay with it, you absolutely can. That’s why “Check for Updates” is not turned on.
All FTM 2017 users will be contacted by email with details about the update so they can decide for themselves. This is an updater not an installer.
When you download and double click the updater, it will look for the first edition released back in July 2017 (build 343, version 23.0) and convert it to version 23.1. So you will not have a new separate build on your computer. The build you already have will be updated from 23.0 to 23.1. Below is the newsletter that we sent out Sunday night to all FTM 2017 owners.
NOTE: IF YOU DIDN'T GET THE UPDATE EMAIL, and you are the proud owner of a copy of FTM 2017, don't worry about it - you can just read the newsletter below which is exactly the same text and has the links you need to get to the Update Center. I hope you find the update has been worth the wait. JACK. Welcome to the FTM 2017 update! Here's what to do now: STEP 1 - BACK UP Make sure you have made a full manual backup of all of your FTM trees (File Backup).
If you are not sure how to do that, please click. STEP 2 - DOWNLOAD Download the updater using these links: FTM 2017 Updater for Windows (build #480) FTM 2017 Updater for Mac (build #480) STEP 3 - RUN THE UPDATER After you have completely downloaded the updater file (see DOWNLOAD TIPS, below), double click on the updater to run it and follow the on-screen instructions. STEP 4 - OPEN YOUR TREES All of your FTM trees should appear in the Plan workspace and any FTM trees linked to Ancestry trees should still be linked once you open them. If you don't see one or more of your trees listed, you can open them individually to add them to the list (File Open). DOWNLOAD TIPS.
Be patient. It may take a while to download the installer file. Please give it time to finish and do not click on the file while it is downloading!. Monitor progress. You can see the download progress in your browser’s Downloads window. When the download has been completed, the progress indicator will disappear and the full size of the file is usually shown.
TROUBLESHOOTING TIPS. Filename clues. If the filename has anything after the “.dmg” for OS X or after the “.exe” for Windows – such as “.dmg.part” or “.exe.part” – that is a sign that the file has not completely downloaded, so please give it more time. Installation error messages. If you get a message that a) asks you for an application to open the downloaded file, b) says the file is not recognized, or c) tells you that something else is wrong with the file, it's very likely that the file has not downloaded completely. Browser issues. If you are having trouble downloading with one browser, trying a different browser, such as Chrome, can be helpful. NEWSLETTER: Feb 18, 2018 FAMILY TREE MAKER NEWS - Free Update Is Here. It's been quite a year for us. The introduction of FTM 2017 made it possible to continue syncing with Ancestry, and brought users color coding, FamilySearch integration, photo repair tools, and the ability to sync multiple FTM trees with a single tree on Ancestry.
And now our first printed user guide is shipping and it's time for a free update for FTM 2017 users. So much to tell. Let's get started. PRINTED USER GUIDE SHIPPING On-screen help is nice, but for many FTM users, there's nothing more civilized than a printed user guide you can hold in your hands and browse through over a cup of tea. That's why we started the presses running in Boston, London and Sydney for the FTM 2017 Companion Guide. It's full color and 50% larger than the previous edition (which means a larger text size).
And it's not too late to get your copy at a 25% discount - for just $29.95 (25% off the regular price of $39.95). (TO ORDER THE USER GUIDE: Go to and click on the Gift Collection tile.). THE FREE UPDATE IS HERE The long-awaited free update has arrived.
It's officially version 23.1, and after updating you will have a faster Family Tree Maker that is more forgiving of imperfect trees, and syncs even more reliably. You'll find it much less likely to cower when it encounters interruptions, corrupted images, and other rogue elements.
In short, this is the zippiest, sturdiest Family Tree Maker edition we've ever made (and we've been making them for nearly a decade now.). WHAT'S NEW IN THE UPDATE While this update is mostly about improving performance and stability, we've managed to squeeze in just a few enhancements. One we think you'll like is the new Sync Weather Report badges we've added to the main window so you won't have to start a sync to know what the sync conditions are like where you live. You'll see the green, orange and red badges right on the Ancestry sync icon all the time. For more about what's in the update, see ABOUT THE FREE UPDATE below. READ THIS BEFORE YOU UPDATE Two things to know: First, this is not a required update.
While we recommend it for all users, if you are happy with the build you have and want to stay with it, you absolutely can. And second, you will be running an updater not an installer. That means when you download and double click it, the updater will look for the first edition released back in July 2017 (build 343, version 23.0) and convert it to version 23.1. So you will not have a new separate build on your computer. The build you already have will be updated from 23.0 to 23.1.
Ftm Update
Click here to go to the Update Center. Hope you all enjoy the free update. And stay tuned.
The best is yet to come. Jack Minsky President Software MacKiev. ABOUT THE FREE UPDATE.
NEW FEATURES Click here for a list of new features and fixes in the free update. FREQUENTLY ASKED QUESTIONS Click here for support articles and answers to questions you might have in mind. FRIENDS DON'T LET FRIENDS PAY TOO MUCH FOR FTM 2017 LAST DAY TODAY - OCTOBER 1ST. If you or someone you care about is thinking about upgrading to FTM 2017 but hasn't ordered yet, this is a good time to jump on in because the 50% OFF upgrade for current users ends today.
A 'last call' email about that went out yesterday. HOW TO GET THE UPGRADE DISCOUNT If you own ANY edition of FTM, you can still get the $39.95 upgrade price (vs. $79.95 regular price) by clicking on the offer link below for the place you live. AUSTRALIA / NEW ZEALAND.
HOW DO I DO THAT?. START A LIVE CHAT 1. Enter “live chat” in the search field.
SIGN UP FOR THE MAILING LIST 1. Click the “Mailing List” link. ORDER FTM 2017 1. Sign up for the FTM Mailing List (see above) 2. Follow the link in the “welcome” email.
GERMAN LANGUAGE EDITION COMING SOON. We're delighted to announce that a full German language edition of FTM 2017 is underway.
It's the first for Family Tree Maker in more than eight years — Ancestry last published a full German edition in 2009 (FTM 2010). So how did it happen? Well, a few months ago a German FTM fan started a petition and sent it to us — with more than 800 signatures on it. So what could we do? We said “danke schoen” and got started. The German edition will be free for anyone who already owns FTM 2017.
FREE UPDATE IN THE WORKS. It's been two months since the official release of FTM 2017 and we're finishing up a free update (version 23.1) for release in the next three weeks or so.
There's further improvements in syncing, performance and security, some frequently requested enhancements to our new 2017 features — and a few happy surprises. If you aren't already a beta tester and would like to get a sneak preview of things to come, go to to apply. And for the rest of you, well we'll let you know when it's ready. HELPFUL FTM 2017 LINKS. FTM CO-PILOT PROGRAM 1. Enter “co-pilot” in the search field. PLUGIN UPDATES FOR FTM 2017 1.
Enter “plugins” in the search field. NEW FEATURES IN FTM 2017 1. Enter “2017 Features” in the search field. TREE SAFETY FEATURES IN FTM 2017 1. Enter “safety” in the search field. GETTING READY FOR FAMILYSYNC 1. Enter “FamilySync” in the search field.
RETIREMENT OF ANCESTRY SERVICES 1. Enter “retirement” in the search field. Kingston kta-mb667k2/4g 4gb (2x2gb dual channel ram.